The Role

To provide sales and service to customers in our retail store. To support the Store Manager in achieving objectives by working within company policies and procedures. To support the continuous improvement of Total Tools.

Tasks & responsibilities

Maintain a high level of housekeeping and effective merchandising
Process credits and returns to suppliers
Carry out stock refill (heavy lifting may be required)
Advise customers on products and services whilst delivering best practice service - be aware of customers when outside your core area (you are required to assist)
Maintain a high level of personal productivity
Build relationships with customers and be able to identify their needs
Liaise and build relationships with suppliers
Be an effective team player.
Can demonstrate a stable track record of past sales success
Computer literacy – preference working with POS systems
Preference for retail experience or long-term hands-on trade experience; able to transition this experience into a retail environment
Driven to succeed, Competitive, Ambitious and Self-Motivated
Genuine interest in people and can engage with them

About you

Positive and engaging attitude
Excellent customer service attitude
Excellent communication
Self-motivated
Respectful
Leadership
Adaptable
Good initiative
Relationship building sales style
Ability to validate and showcase your experiences

Qualifications & experience

Experience in selling trade and commercial tools is preferrable but not essential.
Have a passion for tools is a must!

Benefits & Rewards

Work with a close-knit team
Flexibility and a great work life balance
Full Time Hours
Competitive Remuneration package
On the job training and coaching
Working with a variety of customers
High end and reputable product range
Opportunity for long term progression within the business