Our commitment to maintaining your privacy

Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We believe it’s important that you understand how your information is collected, used, protected and how you can manage it when you engage with us. Our Privacy Policy explains all of this in detail below.

By registering and creating an account with us, using our products and services, visiting our Platforms or simply engaging with us over the phone, via email, in person or by any other means, the terms contained in this Privacy Policy will apply to you.

Capitalised terms in this Privacy Policy are defined in section 17, unless otherwise stated.

1. Who are we?

We operate an online employment marketplace in Australia and China Mainland.

This Privacy Policy covers our businesses which operate under the following brands:

JobABC in Australia and China Mainland

As we operate in different markets across Australia and China Mainland, aspects of this Privacy Policy address certain region-specific requirements under applicable Privacy Laws. It is important that you read this Privacy Policy in full to ensure you understand all aspects that apply to you.

2. Who is responsible for your Personal Information?

This section sets out which legal entity in the JobABC is responsible for the Personal Information we collect from you and clarifies when we are a controller or a processor of your Personal Information.

If you are a Candidate, when you apply to a role advertised on our Platforms, we are Processing your job application (and any Personal Information included within that application) on behalf of the Employer to whom you are applying. For such Processing of Personal Information, we are the data processor, and the Employer is the data controller.

3. What Personal Information do we collect?

We collect different types of information about you depending on how you interact with us and use our products and services. For example:

• To sign up as a Registered User on our Platforms (whether you are a Candidate or an Employer), you will need to provide basic information such as your name and email address.

• If you are a Candidate, if you choose to create a Profile and/or if you are applying for a job, depending on the Employer, we may collect additional Personal Information about you on behalf of the Employer.

4. Do we collect sensitive information?

In most cases, we do not need to collect your Sensitive Information when you engage with us. You should not disclose any Sensitive Information to us which is not necessary or relevant to disclose. Candidates should be especially mindful of this during a job application process.

However, there may be some situations where we do collect and handle your Sensitive Information. For example, a Candidate may decide to provide an Employer with specific health information (e.g., vaccination status information) when completing a job application. This information will be collected by us on behalf of the Employer.

We will only collect Sensitive Information where:

A. you consent to us collecting and processing your Sensitive Information by voluntarily including such information within documents and other information provided by you to an Employer as part of a job application process or where you voluntarily include such information within your Profile;

B. you have provided your explicit consent to Certsy (our third party verification provider) to share your Sensitive Information with us; or

C. there is another legal basis permitting us to collect such information.

5. How do we collect Personal Information?

We collect your Personal Information directly from you.

We collect your Personal Information directly from you (including but not limited to) when you register and create an account with us, use any of our products and services (including when you communicate with us) or simply visit our Platforms.

6. What happens if we are unable to collect your Personal Information?

It is important for us to Process your Personal Information in order to provide our products and services to you. If you do not want your information to be Processed for the purposes set out in this Privacy Policy, you may need to cease using our Platforms, products or services or engaging with us.

You can choose not to share your Personal Information with us. However, if you choose not to provide us with the necessary Personal Information, we may not be able to provide you with some or all of our products or services.

We also require your Personal Information to meet our legal obligations. Where the legal basis for the Processing of your Personal Information is to comply with our legal obligations, a failure by you to provide us with certain Personal Information may cause us and/or you to be in breach of these legal obligations.

7. Who do we share your Personal Information with?

We may share your Personal Information in several different ways.

a) JobABC

We may share your Personal Information with any entity or business in the JobABC for the purposes set out in this Privacy Policy.

b) Employer

If you are a Candidate, you agree that we may share your Personal Information with Employer when you apply to a job advertisement on our Platforms.

By applying to a job advertisement, you agree that we may share the information in your Profile and in your application with the relevant Employer.

We do not take responsibility for, and cannot ensure the security of, your Personal Information stored by the Employer outside of our Platforms.

Any questions you have relating to a job advertised with us, your job applications and/or the status of your job applications should be directed directly to the Employer.

8. How do we keep your information secure?

We take reasonable steps to ensure the security of our systems and to protect your Personal Information from misuse, interference and loss as well as unauthorised access, modification or disclosure. Any Personal Information which we hold is stored on secure servers and protected in controlled facilities.

We follow accepted industry standards to protect your Personal Information. However, no method of transmission over the internet, or method of electronic storage, is guaranteed to always be secure. Third parties with whom we share your Personal Information (including Employer) are asked by us to comply with all relevant obligations relating to the use and disclosure of Personal Information that are outlined in applicable Privacy Laws and any other relevant laws. Where you are asked by a third party to provide your information directly to them (for example, where you apply for a job via an Advertiser’s career’s platform), the use of your information by these third parties will be governed by their own privacy policies and is not our responsibility or within our control.

You can also play an important role in keeping your Personal Information secure, by maintaining the confidentiality of any password and accounts used on the Platforms. Please notify us immediately if you become aware of any unauthorised use of, or breach of security relating to, your account.

9. Retention of your personal Information

We retain your Personal Information for as long as is necessary to fulfill the purposes for which it was collected and retained as set out in this Privacy Policy or until such time as you request us to delete your Personal Information, after which we will take reasonable steps to delete your Personal Information (if required under applicable Privacy Laws).

If you have applied to a job advertisement on our Platforms and therefore provided your Personal Information to Employers, you will need to contact those Employers directly to request that your information be deleted from the Employer’s systems.

We may retain your Personal Information even after you have requested that it be deleted if retention is reasonably necessary for us to comply with our legitimate interests, legal and regulatory obligations, resolve disputes between Users, prevent and remediate any fraud and/or abuse, store in testing or backup systems (for a period of time) or to enforce this Privacy Policy and/or any of our other Terms and Conditions. Where information is held in testing environments, this information is held in closed and secure environments and the information is only used for the purpose of internal software testing. Information held in backup systems is only held for the purposes of restoring systems in the event of a data loss.

10. Updates to this Privacy Policy

We may modify this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes. In some circumstances, depending on the nature of the changes, you will be notified of the changes to this Privacy Policy prior to them taking effect if required to do so under applicable Privacy Laws.

By continuing to use our Platforms, products or services, you agree to any modifications that are made to this Privacy Policy.

11. Contact Us

If you have any questions or complaints regarding this Privacy Policy or if you wish to contact us regarding our use or handling of your Personal Information, you can do so by contacting us via the below channels. You can also contact us and request a copy of this Privacy Policy in hard copy or in another format that suits your particular needs.

Any privacy complaint received by us will be referred for prompt investigation and a response will be provided to you as soon as possible. If you are still unsatisfied with the resolution of any complaints made, you can seek further redress through your local data protection regulator.